Last updated: June 2026
These Terms of Service (“Terms”) govern the contractual relationship between Levero GmbH, Unterdorfstrasse 8, 8600 Dübendorf, Switzerland (“Levero”, “we”, “us”), the operator of the Voqario platform (“Voqario”, the “Service”), and all users of the Service (“you”, the “User”). By creating an account or otherwise using the Service, you accept these Terms in full. If you do not agree, you must not use the Service.
Voqario is an AI-assisted platform offering training, analysis, and learning features in the areas of communication, presentation, and conversation. The Service is provided with its current feature set, as available from time to time. You have no claim to any specific feature, content, availability, uptime, or future enhancement. We may add, change, limit, suspend, or discontinue all or part of the Service at any time, with or without notice.
Important: Voqario is an educational and training tool only. It is not a substitute for therapy or for medical, psychological, legal, financial, or professional career advice. Any reliance on the Service or its output is at your own risk.
The Service is available to persons aged 13 years or older. By registering, you confirm that you meet the minimum age requirements applicable in your country of residence, that you have the legal capacity to enter into these Terms, and that all information you provide is accurate and complete.
Registration requires a valid email address and password. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. Sharing accounts, providing false information, or impersonating any person or entity is prohibited. We may suspend, restrict, or terminate accounts that violate these Terms or applicable law, at our sole discretion and without liability to you.
You retain ownership of the content you submit, including voice recordings, text inputs, and training data (“User Content”). For the duration of the contractual relationship, you grant Levero a non-exclusive, worldwide, royalty-free right to host, store, reproduce, process, transcribe, and analyse your User Content for the purpose of providing, operating, securing, debugging, personalising, and improving the Service. Voice recordings may be analysed, transcribed, and evaluated in order to deliver feedback and training features. Levero does not sell User Content and grants no ownership rights in it to third parties.
To provide its features, the Service transmits inputs and voice transcripts to external AI providers, in particular OpenAI. Such processing takes place solely to deliver the requested function. AI-generated content, scores, recommendations, and analyses may be incomplete, inaccurate, biased, or unsuitable for your purposes. You expressly acknowledge that such output is provided for information and training purposes only, does not constitute professional advice of any kind, and that you are solely responsible for any decision or action you take based on it.
The Service offers a free plan and paid subscriptions. Paid subscriptions are billed in advance through our payment processor Stripe and renew automatically for the selected term unless cancelled before the end of the then-current billing period. Cancellation takes effect only for future billing periods; you retain access until the end of the period already paid for. To the extent permitted by mandatory law, fees already paid are non-refundable. Applicable taxes and local charges may be added.
You can manage or cancel your subscription at any time via the Stripe customer portal, accessible in the app under “Manage subscription”. Where you purchase through the Apple App Store or Google Play, the applicable store’s terms and refund rules also apply, and billing and cancellation may be handled by the respective store.
You agree not to, and not to attempt to:
All rights in the platform — including software, trademarks, logos, designs, databases, text, and other content — remain exclusively with Levero or its licensors. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you. Any use beyond what these Terms permit is prohibited.
To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties or representations of any kind, whether express or implied, including but not limited to availability, uninterrupted or error-free operation, accuracy, security, or fitness for a particular purpose. We do not warrant any specific learning outcome, result, or success. You use the Service at your own risk.
To the maximum extent permitted by applicable law, Levero shall not be liable for any indirect, incidental, consequential, or special damages, nor for lost profits, loss of reputation, loss of data, business interruption, or other financial loss, however caused. Levero’s total aggregate liability for any and all claims is limited to the amount you actually paid to Levero in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable mandatory law, in particular liability for unlawful intent or gross negligence.
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Levero and its bodies, representatives, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your User Content, or your breach of these Terms, of any applicable law, or of any third-party rights.
We may amend these Terms at any time. We will communicate material changes by reasonable means (for example by email or via an in-app notice). Your continued use of the Service after the changes take effect constitutes acceptance of the amended Terms.
These Terms are governed exclusively by the substantive laws of Switzerland, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Zurich, Switzerland, subject to any mandatory statutory provisions, including mandatory consumer-protection rights that may apply in your country of residence.
Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes as close as possible to its intended economic purpose.
Levero GmbH · info@voqario.com